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Mixing equipments and services for pvc dry-blend, powder coatings, master batch, metallic bonding and wpc
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QUESTIONS
JUDGMENT
IMPORTANCE
NOT SUFFICIENT
SUFFICIENT
SATISFIED
VERY SATISFIED
NOT IMPORTANT AT ALL
LESS IMPORTANT
IMPORTANT
VERY IMPORTANT
SALES ORGANIZATION
Accessibility to the sales network
Quality of response
Problem-solving abilities
PRODUCTS
Quality of the products
Completeness of the product range
Quality/price ratio
POST-SALES SERVICE ASSISTANCE
Accessibility to the Service Department
Quality of response
Professionalism and technical competence
SPARE PARTS DELIVERY SERVICE
Respect of delivery times
Quality and organization of transportation
Ability to fulfill urgent orders
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MP 82101-Rev. 2 – 19/01/2015